How improving the understanding of a spa’s commercial benefits shifts hoteliers’ thinking about the wellness sector. It wasn’t too long ago that some hoteliers would openly treat spa managers and therapists as a ‘nice to have’, with some general managers even known to refer to spa therapists as “beauty dollies”. Thankfully, times have changed: led…
Our much loved and respected founder of Premier Software, Chris Mallen sadly passed away last week. Chris was one of the co-founders of Cannock based Premier Software in 1994, which was recently acquired by Journey Hospitality in 2023. With Chris at the helm, Premier went from strength to strength providing award winning software to some…
Self-service facilities offer spas additional revenue without extra staffing costs, whilst giving guests the chance to personalise their spa visit. Imagine a way of reducing the physical toll on your spa therapists, boosting your spa revenue and providing your spa users with a bounty of wellness choices. Thanks to self-service facilities, this is the reality…
From treatments inspired by local ingredients to those which can be best described as bizarre, the hottest spa treatments for 2024 bring a fresh approach to wellness and beauty. Collective wellness is one of the top trends tipped for 2024, with people seeking more ‘we time’ than ‘me time’. But alongside the consumer thirst for…
Are beauty conferences still worth it? Absolutely. According to research, 82% of trade show attendees have purchasing authority, and 92% come specifically to discover new products – making these events a direct route to potential customers and invaluable insights. Meanwhile, according to our Cosmetics Industry Report, the global beauty sector is on track for record…
Beauty brands often market themselves as clean, but they have a dirty secret. They produce over 120 billion units of packaging annually, or 15 pieces of cosmetic waste for every person on Earth. This leads to the loss of 18 million acres of forest each year, an area almost as large as Ireland. And packaging…
The modern beauty consumer faces overwhelming options: countless brands, formulations, shades, and price points. For most shoppers, the vast array of beauty products doesn’t feel empowering—it feels exhausting. Psychologists call this the “paradox of choice”—when more selection leads to less satisfaction, not more. In the beauty industry, where purchases are personal, visual, and often emotional,…
The beauty industry has a cosmetic waste problem of staggering proportions. From mountains of packaging to unsold products, makeup waste is costing brands financially and eroding their sustainability goals. The industry produces 120 billion units of packaging annually, yet 95% of cosmetic packaging is thrown away, much of it ending up in landfills or oceans. …
ArbelleGPT: Hi there! Looking for a foundation that actually matches your skin tone? User: Honestly, yes. I’ve tried five and still look orange. ArbelleGPT: Let’s fix that. Natural or matte finish? User: Natural, for sure. ArbelleGPT: Got it. Here are three options that match your undertone – and yes, you can try them on right…
The typical beauty shopping experience involves bright stores filled with products promising transformation, or sleek websites with endless options to explore. For many, this is pure joy, a chance for self-expression, and a boost to their confidence. But what if the aisles are too narrow for a wheelchair? What if the product descriptions are unreadable…