Spa therapists will often turn away clients diagnosed with cancer due to a lack of training and insurance, but this could be remedied by Made for Life Organics’ Cancer Touch Therapy™. This certification enables spas to safely open their doors to those suffering from cancer. We have therefore partnered with Made for Life Organics to…
If team morale is low, then so is their drive, which is why it is vital to motivate your team in the spa. Whilst you may have hired enthusiastic spa therapists with strong skills and experience, they may feel disenchanted after several years of the same work. Therefore, we have put together seven proven ways…
When marketing your spa offerings, it can be easy to create high expectations on the back of overpromising. Whilst it is wise to highlight your unique selling points to attract clients, overpromising but underdelivering can have the opposite effect. To avoid such a scenario, we have outlined five areas where you can curb overpromises and…
Golf technology expert joins Journey to develop its Golf Management solution for luxury hotels and resorts Cheltenham, UK – 20th July 2023 – Hotel ecommerce company Journey Hospitality has appointed Mal Rennie to the new role of Director of Golf. Rennie has over two decades of experience working with golf technology companies, as Sales…
The Good Spa Guide has revealed its State of the Spa Report 2023 and what matters most to spa clients. The survey (titled ‘Do Sustainability and Wellness Matter’) results break down what is most popular, changes to recent trends, and plenty more. To ensure you maximise your offerings to the current spa market, we have…
How improving the understanding of a spa’s commercial benefits shifts hoteliers’ thinking about the wellness sector. It wasn’t too long ago that some hoteliers would openly treat spa managers and therapists as a ‘nice to have’, with some general managers even known to refer to spa therapists as “beauty dollies”. Thankfully, times have changed: led…
Our much loved and respected founder of Premier Software, Chris Mallen sadly passed away last week. Chris was one of the co-founders of Cannock based Premier Software in 1994, which was recently acquired by Journey Hospitality in 2023. With Chris at the helm, Premier went from strength to strength providing award winning software to some…
Self-service facilities offer spas additional revenue without extra staffing costs, whilst giving guests the chance to personalise their spa visit. Imagine a way of reducing the physical toll on your spa therapists, boosting your spa revenue and providing your spa users with a bounty of wellness choices. Thanks to self-service facilities, this is the reality…
From treatments inspired by local ingredients to those which can be best described as bizarre, the hottest spa treatments for 2024 bring a fresh approach to wellness and beauty. Collective wellness is one of the top trends tipped for 2024, with people seeking more ‘we time’ than ‘me time’. But alongside the consumer thirst for…
Are beauty conferences still worth it? Absolutely. According to research, 82% of trade show attendees have purchasing authority, and 92% come specifically to discover new products – making these events a direct route to potential customers and invaluable insights. Meanwhile, according to our Cosmetics Industry Report, the global beauty sector is on track for record…